Account & Security
Profiles, access, messages, passwords and account security.
Resetting Your Password
Recover your account with the email verification code, choose a new password, and sign in again.
What to Do if Your Account is Locked
Tell a temporary sign-in lockout apart from required onboarding or overdue organisation billing, and follow the right recovery steps.
Setting Up Face ID / Touch ID (Biometric Login)
Enable biometric login in the mobile app and remove device access from your profile.
Updating Your Profile Information
Update your personal details and photo, manage communications, and submit payroll detail changes for approval.
Switching Between Organisations
Change your active organisation in the header and check your role before making changes.
Payroll Officer Accounts and Access
Create the included Payroll Officer login and choose its read-only access in Administration settings.
Organisation Backups
Create a scheduling-data snapshot and recover deleted records without overwriting current work.