Hospitality resources

Free guide · Australian hospitality · 2026

Your 2026 hospitality onboarding guide

Check the award, pay, required documents and paid training before a new team member starts. Then use the first-shift checklists and fillable training records.

10 pages · Printable and fillable · Reviewed 12 October 2026

Café supervisor introducing a new team member to the espresso station and first-shift checklist

What you’ll find inside

  • Award coverage and the 2026 pay-rate check
  • FWIS, CEIS and fixed-term information statements
  • Paid induction, short shifts, breaks and records
  • Before-start, first-shift and follow-up checklists
  • Fillable training tracker and starter plan

One check that can change the answer

A café does not automatically use the Hospitality Award. Start with the business coverage and the employee’s duties, then check their classification and current rate.

General information for employers in Australia’s national workplace relations system. The guide links to Fair Work and the applicable awards. Confirm current rules, coverage and your employee’s circumstances before making a decision.

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