Understand account access

Your system role, organisation membership, Page Access permissions and enabled features determine what you can open. A custom job role such as Chef or Barista is separate from your account access.

Account levels

Team Member (Employee): personal roster and timesheets, clocking in and out, leave and availability, messages and Swap Board access where granted by the organisation. Sidebar links open directly without dropdown groups.
Manager: create and publish team rosters, review attendance, approve timesheets and leave, and manage coverage where permitted. The sidebar groups related pages.
Organisation Admin: management features plus organisation configuration, billing, invites, staff archives, backups and account access. Setup Guide appears while organisation setup is incomplete.
Payroll Officer: dedicated read-only access to the pages configured for that payroll account.
Super Admin: platform administration, including organisation management and Knowledgebase editing.

For Organisation Admins: review access

Open Settings → Page Access to review feature access by role.
Review organisation-wide feature switches in Settings → General. A disabled organisation feature remains unavailable even if role access allows it.
Use Settings → Payroll Officer for payroll account page access. Individual Reports or Bugs Checklist access can also affect the links someone sees.

Job roles and multiple organisations

Manage scheduling job roles under Team → Roles. If you belong to multiple organisations, select the organisation in the header before working with its records. See Switching Between Organisations.

If a page or search result is missing

Check the selected organisation and ask your Organisation Admin to review access. Header search follows permissions; Team Members' private shift and timesheet results are their own. See Finding Your Way Around.