Documents & Training

Reading and Publishing Team News

Read team announcements, acknowledge important updates, and learn how Managers and Admins publish posts.

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Catch up on team announcements

Team News has its own page for your organisation's announcements. Team Members can read updates; Managers and Admins can publish posts.

Step 1: Open Team News

  1. Select Team News in the Team Member sidebar, or Team → Team News in a grouped sidebar. You can also use the Dashboard Team News shortcut.
  2. Read the updates. An unread alert beside the link indicates that new posts are waiting.
  3. Posts are marked seen as you view them and their read status saves successfully.

Step 2: Acknowledge an important message

  1. If a required acknowledgement prompt appears, read the message.
  2. Select I acknowledge this message to confirm and continue using the app.

Viewing a post and acknowledging it are separate actions. A required acknowledgement must be confirmed even if you have already seen the announcement.

For Managers and Admins: publish a post

  1. Open Team News and select New post.
  2. Write your update and optionally attach an image. A post can contain text, an image, or both.
  3. Wait for an image upload to finish, then select Post to Feed.

For Organisation Admins: require acknowledgement

Select Require acknowledgement before sending an important post, then select Send to team. Active team members must acknowledge it before continuing. Organisation Admins can review the audit log and acknowledgement records from Team News.

If an update remains unread

Keep the page visible and check your connection. A failed read receipt or acknowledgement save keeps the item pending so you can retry.

For private conversations and group chat, see Sending Messages and Understanding Unread Counts.