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Billing & Subscription

Cancelling Your Subscription

Review your billing and arrange cancellation with ShiftRova before closing your workspace.

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Arrange a cancellation

An Organisation Admin should review billing and arrange cancellation before the next charge. The current Settings page opens a billing portal; it does not have a separate Cancel Subscription button.

Before you close the workspace

  1. Open Settings → Billing and note the next billing date and any outstanding invoices.
  2. Download invoices from Invoice History and export the payroll, timesheet, and roster records you need. Download important files from Document Library.
  3. Use Manage Billing & Payment Methods to review the billing account.
  4. Contact ShiftRova with your organisation name to arrange cancellation and confirm its effective date, any remaining charges, and access to your records.

Cancellation and deletion

Cancelling billing, removing a payment method, and deleting an account are different actions. Confirm the requested outcome before deleting anything. See the Terms of Service for cancellation timing and data access, and ask support to confirm the arrangements for your workspace.